Under our self-referral policy, you can book scans for:

• MSK: Spine (Cervical, Thoracic, Lumbar), upper limbs (Shoulder, Humerus, Elbow, Wrist, Hand), and lower limbs (Pelvis, Hip, Thighs, Knee, Lower Leg,  Ankle, Foot).
  
• Neurological: Non-emergency Brain MRI for headaches or dizziness.
  
• Whole Body: General wellness/diagnostic scans.

Yes. We cannot accept self-referrals for children under 18, emergency conditions (like suspected strokes), or scans requiring contrast-enhanced injections. If you require a referral for your scan we can provide an appointment with a private GP at an additional cost.

We are, currently, a dedicated private diagnostic provider. This allows us to offer rapid appointment times, often within 24–48 hours, without the usual clinical waiting lists.

Availability to NHS patients will be coming soon.

We accept all major credit/debit cards, including payment plans from providers like Klarna, ClearPay or PayPal. Private health insurances are not supported yet.  

We utilize a Siemens Wide Bore scanner. Traditional MRI machines can feel cramped; a "Wide Bore" design provides significantly more headspace and a wider opening. This is the gold standard for patient comfort and is ideal for larger patients or those who feel anxious in confined spaces.

Absolutely. While we provide a full range of general diagnostic imaging (including brain, spine, and abdominal scans), our location and technology are optimized for musculoskeletal (MSK) and sports imaging, providing the high-resolution detail required by elite athletes and specialists.

Yes. Unlike many mobile units, our patients have access to the stadium’s indoor waiting area and cafeteria. You can relax with a coffee before or after your appointment. Fully accessible toilets are also available on-site.

Yes, dedicated parking is available for patients. We will provide specific parking instructions in your booking confirmation email.

Please wear loose, metal-free clothing (no zippers, jewelry, or underwire bras). We will provide a gown if your clothing is unsuitable.

MRI machines use strong magnetic fields and are naturally noisy, producing loud knocking or buzzing sounds. We provide ear protection and music to make you as comfortable as possible.

MRI is a painless, non-invasive procedure. You will hear a series of loud tapping or buzzing noises while the images are being taken. We provide high-quality headphones with music to make the experience more comfortable.

The scan itself typically lasts 20 to 30 minutes per body part. Because we are a private clinic, we pride ourselves on punctuality; we ask that you arrive 15 minutes early to complete your safety screening. Please note that arriving more than 15 minutes late may result in a cancellation.

If a scan reveals a serious or urgent finding, our radiologists will follow an escalation pathway. We will contact you immediately and advise you to seek medical attention or consult your GP.

Rescheduling your appointment is free of charge, provided you contact us at least 24 hours before your scheduled time. Any rescheduling within 24 hours of your appointment will incur a £25 administration fee, unless there is an urgent reason for the change.

If you cancel your appointment with at least 48 hours notice, you are eligible for a refund, minus a £25 administration fee.

If you cancel your appointment with less than 48 hours notice, or if you miss or arrive late for your scan, your payment is non-refundable.

Note

Clinical Rejection: If we decline your scan for safety reasons after reviewing your form, a full refund will be issued.

If we have to decline your scan for safety reasons arising from a condition or the presence of an implant not disclosed on the booking procedure a partial refund, minus administrative fees, may be issued.

Speed is a core part of our service. A specialist Consultant Radiologist will review your images, and a detailed report will typically be sent to you or your clinician within 24–72 hours depending on the service requested.